Do you know anything about the document mgmt or graphic communications industries?

If so, I could really use your expertise and help. I'm applying like mad for scholarships. There just aren't that many that I qualify for. Lots of scholarships for women and non-traditional students (read: old), but most have funky rider requirements involving a specific activity or region of the country, yada yada. I found one I qualify for because information management systems is an accepted major of study. But I know next to nothing about the document management and graphic communication industries. One of the essays is all about these industries. So I'm going to repost the question here and hope, hope, hope that someone will share their wisdom with me.

"Technology and society have changed the Document Management and Graphic Communications industries. Briefly describe what you think has had the most significant impact on the Document Management and/or Graphic Communications industry in the past year and why. Looking ahead one year, what innovations do you think will be most meaningful to the industry? How will business benefit from these advances?"

I've got the rest covered but this one stumps me. Thank you in hopeful advance!

x-posted to FB