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From the Tech Writing program list at DeAnza:

Technical Publications Intern – HP Software, Enterprise Security Products: HP ArcSight

HP ArcSight is a leading global provider of Compliance and Security Management solutions that protect enterprises, education and governmental agencies. ArcSight helps customers comply with corporate and regulatory policy, safeguard their assets and processes, and control risk. The ArcSight platform collects and correlates user activity and event data across the enterprise so that businesses can rapidly identify, prioritize, and respond to compliance violations, policy breaches, cyber security attacks, and insider threats.


As a Technical Publications intern, you will be part of the team responsible for creating and publishing comprehensive technical documentation for administrators and users of the HP ArcSight product suite. You will begin with a self-directed training period covering tools, methodology, and the ArcSight product suite. Following this period, you will take on a challenging project that will require a combination of design, writing, editing, illustrating, and publishing in a variety of formats, including PDFs, online help, wiki, and a Jive-based social media platform.

The successful candidate will be currently pursuing a Bachelor's, Master's or PhD degree and have the following qualifications:

Required Experience:
• Excellent writing and editing skills
• Fearlessness with regard to learning and using new technologies
• Ability to diagnose issues, troubleshoot, and solve problems
• Excellent interpersonal, organizational, and communication skills
• Self-driven, quick learner who pays close attention to details and quality
• Interest in cyber-security and related topics
• BA in English, Journalism, Information Design, Technical Writing, or at least two years of progress toward a writing-intensive degree
• Sunnyvale, CA
• The position will be full-time during the summer of 2013 (preferably starting the week of June 4th, but negotiable) and then could be extended to include some part-time work during the school year.
To Apply:
Send an email to containing the following:
• Resume
• Cover letter
• Unofficial transcript
• Writing sample that demonstrates your ability to explain a complex topic to a sophisticated audience
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April 2014

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